|
Description |
Stressed |
Shared Stress |
Managed Stress |
Stress Free |
|
Per Server/Per WorkStation/Per month |
Call for Pricing |
Call for Pricing |
Call for Pricing |
Call for Pricing |
|
Workstation/Month |
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Support/Month |
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Hourly Rate (Items not covered) |
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Monitoring |
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System Memory Monitoring & Reporting |
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Network Performance Monitoring |
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Hard Drives Monitoring and Reporting |
|
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System Event Log Monitoring |
|
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CPU Load Monitoring and Reporting |
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System Services Monitoring |
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Asset Tracking and Management |
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Reporting |
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Online Customer Portal |
|
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Monthly System Summary Reports |
|
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IT Purchasing and Guidance |
|
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Priority Response Times |
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Maintenance |
|
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Microsoft Updates and Patch Management |
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Updates/Patches installed after business hours |
|
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Online/Email Ticketing System |
|
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Discounts on Projects & Installations |
|
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Automatic Problem Escalation & Resolution |
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Third Party Software Updates |
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Security |
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Vulnerability Scanning |
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Antivirus Protection Logs and Updates |
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Firewall Management and Monitoring |
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Anti-Spam Protection |
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Anti-Virus License |
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