|
Description |
Stressed Out |
|
Per Server/Per WorkStation/Per month |
|
|
Workstation/Month |
|
|
Support/Month |
|
|
Hourly Rate (Items not covered) |
$195.00 |
|
|
|
|
Monitoring |
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|
System Memory Monitoring & Reporting |
|
|
Network Performance Monitoring |
|
|
Hard Drives Monitoring and Reporting |
|
|
System Event Log Monitoring |
|
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CPU Load Monitoring and Reporting |
|
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System Services Monitoring |
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Asset Tracking and Management |
|
|
|
|
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Reporting |
|
|
Online Customer Portal |
|
|
Monthly System Summary Reports |
|
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IT Purchasing and Guidance |
|
|
Priority Response Times |
|
|
|
|
|
Maintenance |
|
|
Microsoft Updates and Patch Management |
|
|
Updates/Patches installed after business hours |
|
|
Online/Email Ticketing System |
|
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Discounts on Projects & Installations |
|
|
Automatic Problem Escalation & Resolution |
|
|
Third Party Software Updates |
|
|
|
|
|
Security |
|
|
Vulnerability Scanning |
|
|
Antivirus Protection Logs and Updates |
|
|
Firewall Management and Monitoring |
|
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Anti-Spam Protection |
|
|
Anti-Virus License |
|
Stressed Out Plan
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